Shipping Policy
Last Updated: June 21, 2026
Thank you for shopping with ORIZEN.STORE. We are committed to delivering your orders safely and efficiently.
Order Processing
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders are not processed or shipped on weekends or public holidays.
- During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Times
Estimated delivery times vary depending on your location:
- United States: 5–15 business days
- International Orders: 7–21 business days
Please note that these are estimated delivery times and may vary due to customs processing, carrier delays, weather conditions, or other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method selected.
Any applicable customs duties, taxes, or import fees are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Please allow up to 48 hours for tracking information to become active.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. ORIZEN.STORE is not responsible for orders delivered to an incorrect address provided by the customer.
Lost or Delayed Shipments
If your package is significantly delayed or appears lost, please contact us and we will work with the shipping carrier to assist in resolving the issu